Quality and safety in health organization

What: identify and explain the term (Quality and safety) Including Studies or statistics.
Why: Importance of quality and safety in health organization and the impacts of low quality on organization and patient. Give brief examples showing the

importance of Quality in health organization.

How: Measures that helps in achieving improved quality and safety in health organization. Such as incident reporting and complains.

• Link between part 1 and 2 (one sentence)
There are numbers of models that are used to improve quality and safety in any health institution. Donalabedian (1988) model (structure, process, outcome) is one

of these.
2nd part
• Define and explain structure, process, outcome.
• Explain process and outcome data with giving examples.
• Who and why to collect such data.
• Methods to collect process data.
• Importance of such data in health organisation.
This part has been already addressed in the previous order # 81259563
(Use of Process and Outcome Data in Delivery of Safe and Quality Health Care)

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